THE PROCESS

By purchasing any service from Peddler Graphics, you are agreeing to our process and the following terms and conditions; please read carefully.

 

ORDERING/PAYMENT

Consultations and price quotes are given for free with no obligations. We will have an email or phone chat to talk about your project and discuss your vision. Once a price quote is given and accepted, full payment is required for any work to begin. For projects $400 and over, we offer a split payment plan with a 50% non-refundable down payment to start the project and the remaining 50% due after final design approval, but before delivery.

All payments are due upon receipt of invoice unless otherwise discussed with Peddler Graphics. If the payment is not received within 15 days of the invoice issue date, then your project will be put on hold and you will loose your project time slot.

We accept money orders, and most credit cards through paypal. Please make money orders payable to your designer; either Kristal Norton or Daniel Small. We cannot cash money orders made out to Peddler Graphics.

 

AUTHORIZATION

By purchasing a website or blog design service, you are agreeing to give Peddler Graphics access to your hosting and domain accounts and any other program accounts needed to install and update your project. Peddler Graphics will not store or record any passwords or login information after the project is complete. If additional updates are needed, you will need to provide access and login information again.

 

REVISIONS

Before any payment is made, you will have plenty of time to discuss your project and vision with your designer. After payment, your designer will create 3-5 mockups of your design. Once a mockup is chosen, you will have unlimited rounds of small revisions until you are completely satisfied. Changing your mind about the design, starting from scratch, or making major changes will result in additional fees.

 

DELIVERY

Peddler Graphics cannot guarantee to meet any deadlines as each project is different. In order for the project to go as smoothly and quickly as possible, good communication is needed. Peddler Graphics promises to communicate with you during the entire design process with updates along the way. You as the client should promise to respond promptly to any communications, or your project may be moved behind others delaying the date of completion.

 

NON-COMMUNICATION

If we are unable to contact you for one month or more during the design process, the project will be cancelled and any monies paid to Peddler Graphics will become forfeited. A new contract and deposit will be required to resume any work.

 

RETURNS/REFUNDS

Due to the nature of our products; we are unable to issue any returns or refunds. Upon receiving your order; please review everything and report to us any errors you may find. We will adjust any misspellings or any other errors on our part for free.

 

FAIR USE

Peddler Graphics holds the copyright for all graphics and designs created, even after you purchase them. Under no circumstances may they be re-sold or altered in any manner. If you need changes, please contact us.

Please read our entire Terms of Use page for more information on fair use of our products and services.

 

DISCLAIMERS

Peddler Graphics offers no guarantee that you will make money on your website, or that you will receive high rankings in Google or other search engines. We do the best we can to optimize your site for high rankings, but the final result relies on you and your products.

Peddler Graphics is not held responsible for any discrepancies between you and your web host. This includes down time, errors with email, lost information from your web host, errors with paid programs such as the professional shopping cart, hit counter, mailing list, guestbook, etc.

Peddler Graphics reserves the right to discontinue with a customer at any time if necessary, and will not be held responsible for maintaining their website. This can be due to fraudulent or irresponsible business activity, non-family friendly content, failure of payment, and the like.

Peddler Graphics upholds copyright laws of the federal government, we are not responsible for designs created with misleading information from our clients.

Peddler Graphics does our best to design websites which are compatible with most browsers. Some browsers may reflect your website differently, we are not responsible for this problem.

Due to the nature of our products; we are unable to issue any returns or refunds. Upon receiving your order; please review everything and report to us any errors you may find. We will adjust any misspellings or any other errors on our part for free.

 

Website, photos, and graphics copyright 2004 Kristal Norton/Peddler Graphics
All Rights Reserved